Frequently Asked Questions — Hotel The Black Gold in Chandigarh, Nayagaon

You can book a room at Hotel The Black Gold directly by calling or sending a WhatsApp message to +91 72775 22222, or by using the inquiry form on the Contact page. Booking direct gets you the best available rate.

Rooms at Hotel The Black Gold start from around ₹1,100 per night, subject to season and availability. The Deluxe Room is the most affordable, followed by the Super Deluxe and Premium rooms.

Rates depend on room category, occupancy, season, and availability. Major events in Chandigarh, such as cricket matches or festivals, can affect pricing. Call us for an exact quote for your dates.

Room rates are exclusive of applicable GST, which is added at the time of booking or check-in.

Hotel The Black Gold accepts cash, cards (credit and debit), and UPI.

For high-demand periods, group bookings, or long-term stays, a partial advance may be requested to confirm the booking. For standard bookings, this is usually not required.

To change or cancel a booking, call or WhatsApp +91 72775 22222 — the same channel you booked through. Modifications are subject to availability, and cancellation terms vary by booking plan, so please confirm them at the time of reservation.

Check-in at Hotel The Black Gold is from 12:00 noon, and check-out is by 11:00 AM.

Yes, early check-in and late check-out are available subject to room availability. A half-day or full-day charge may apply depending on the time. Please call ahead on +91 72775 22222 to request.

All guests must present a valid government-issued photo ID at check-in. International guests should carry their passport. Local IDs are accepted.

Yes. The front desk at Hotel The Black Gold is staffed 24 hours a day, so late-night and after-midnight check-ins are accepted when your booking is confirmed in advance.

Yes, provided their name is on the booking and they present a valid photo ID at check-in.

Yes. Hotel The Black Gold offers secure luggage storage at the front desk for early arrivals and late departures.

Hotel The Black Gold offers three room types — the Deluxe Room, Super Deluxe Room, and Premium Room. See Rooms & Rates for a full comparison.

The Deluxe Room is a compact, comfortable room with a 32-inch TV. The Super Deluxe Room is more spacious with a 43-inch Smart TV, a coffee table, and two chairs. The Premium Room is the most spacious, with a 50-inch 4K Smart TV and premium finishes. All rooms include air conditioning, Wi-Fi, and an attached washroom.

Yes, every room at Hotel The Black Gold is air-conditioned.

Yes, high-speed Wi-Fi is free for all guests, delivered at 100 Mbps per wing across the property.

No, the rooms do not have work desks. The Super Deluxe and Premium rooms include a coffee table and two chairs.

Yes, an extra bed can be provided on request, subject to availability and room type. Please mention it at the time of booking.

Daily housekeeping is included with every stay at Hotel The Black Gold.

Yes, all rooms at Hotel The Black Gold are non-smoking. If you have any questions about the smoking policy, please ask the front desk at check-in.

The in-house kitchen at Hotel The Black Gold operates from 7:30 AM to 10:30 PM for full meals.

The in-house kitchen serves Indian and Chinese cuisine. Outside the kitchen hours, tea, coffee, Maggi, and sandwiches are available 24 hours a day.

Complimentary breakfast is included with select direct-booking plans. Confirm what your plan includes when you book.

Yes, room service is available during kitchen hours, and basics like tea, coffee, Maggi, and sandwiches can be ordered around the clock.

No, Hotel The Black Gold does not serve alcohol.

Hotel The Black Gold is a hotel in Chandigarh, located in Nayagaon — near Century Public School, Punjab 160103. See the Location page for a map and directions.

PGIMER Chandigarh is approximately 2 km from Hotel The Black Gold — about a 7-minute drive. See Hotel Near PGI for more.

The Punjab & Haryana High Court is approximately 4 km from Hotel The Black Gold — about a 12-minute drive. See Hotel Near High Court for more.

Punjab Engineering College (PEC) is approximately 1.5 km away — about a 6-minute drive — and Panjab University is approximately 4 km away, about a 10-minute drive.

Sukhna Lake is approximately 5 km away, Rock Garden approximately 3.5 km, and Sector 17 approximately 4.5 km — each within about a 10 to 12-minute drive.

Chandigarh Airport is approximately 19 km away (about a 40-minute drive), Chandigarh Railway Station approximately 10 km, ISBT Sector 17 approximately 6 km, and ISBT Sector 43 approximately 10 km.

Yes. Airport pickup and drop is available on request at an additional charge, and the front desk can arrange cabs for local travel across Chandigarh, Mohali, and Panchkula.

Yes. Hotel The Black Gold offers free secure basement parking for guests, with on-site EV charging in the basement.

Yes, Hotel The Black Gold is a pet-friendly hotel in Chandigarh, with designated rooms for guests travelling with pets. See the Pet-Friendly page for full details.

The pet charge is ₹300 per night per pet. Please mention your pet at the time of booking so a designated room can be arranged.

Hotel The Black Gold welcomes pets of all sizes and breeds. For full pet policy details, please see the Pet-Friendly page or ask at the time of booking.

There is no designated pet relief area on-site, but the front desk can point you to suitable outdoor spaces nearby.

Yes. Hotel The Black Gold is couple-friendly and welcomes all adult guests, including unmarried couples. Both guests must present a valid government-issued photo ID at check-in.

Yes, valid local government-issued photo IDs are accepted for all guests at check-in.

Yes. Room decorations for birthdays, anniversaries, and special occasions can be arranged with prior notice. See Decorations & Celebrations for options.

Yes. Hotel The Black Gold has lift access to all floors and smooth pathways. Wheelchair assistance is available on request — please mention it when booking.

Yes, a lift provides access to every floor, including guest rooms and common areas.

Yes. Hotel The Black Gold has a 24-hour staffed front desk and CCTV surveillance in common areas and entrances, making it well-suited for solo and women travellers.

Yes. Common areas and entrances are monitored by CCTV, and the front desk is staffed 24 hours a day.

Valuables can be stored securely at the front desk. Hotel The Black Gold does not provide in-room safes, so we recommend storing high-value items at reception.

Yes, laundry and ironing services are available at Hotel The Black Gold.

Yes, free printing and scanning are available at the front desk.

Yes. The Black Gold Residency Plan offers discounted rates for extended stays — 10% off monthly stays and 30% off stays of six months or more. See Long-Term Stay for details.

Yes. Hotel The Black Gold accommodates corporate and group bookings, with GST invoicing available. See Corporate Bookings and Group Bookings, or call +91 72775 22222.

Cancellation terms vary by booking plan. Please confirm the cancellation and refund terms for your rate at the time of booking. Cancellations made within a free-cancellation window, where applicable, are refunded in full.

The fastest way to reach Hotel The Black Gold is to call or WhatsApp +91 72775 22222 — the front desk answers 24 hours a day. You can also email hoteltheblackgold@gmail.com or use the Contact page.